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Santo Domingo Florist - Frequently Asked Questions

  • What happens after I place a or gift basket order for Santo Domingo?
  • We will send you a confirmation e-mail to confirm that we have accepted your order which shows a copy of the order you have made. If you have made a mistake on the order, you need to tell us immediately.
  • Why do you need my phone number?
  • It is essential to provide us with your full contacts details, including a valid phone number. Customer service may need to speak to you to confirm the recipients' address, to modify the order or to confirm payment details. We will only contact you by phone in relation to the order you have recently placed.
  • How do I check the status of my flower or gift basket order for Santo Domingo?
  • Login to my http://www.flowers4santo-domingo.com account to track the status of your order or visit our customer service page.
  • How will I know when the flowers or gift basket have arrived?
  • We will send you a confirmation e-mail to confirm that the order has been delivered. You will receive this e-mail up to 24 hours after delivery. Please ensure that you have provided an accurate e-mail and that you have added orders@internetflorist.biz to your address book so that our e-mails do not arrive in the junk mail.
  • How do I modify or cancel my Santo Domingo flower or gift basket order?
  • Login to my http://www.flowers4santo-domingo.com account to modify your order or visit our customer service page. All changes must be 24 hours before delivery. After that time, we cannot guarantee there will be enough time for the changes you request.
  • What credit cards do you accept?
  • We accept all major credit and debit cards (not American Express) as well as PayPal. With some cards you need to request online transactions with your bank. If you experience any problems when you try to place an order please contact our customer service team who will help you to make sure that the order is accepted.
  • When will my credit card be charged?
  • We charge your credit card when you place the order. We use a very secure payment platform that enables us to charge your card immediately.
  • Is it safe to give my credit card detail on the internet?
  • At Flowers for Dominican Republic we only use the very best in security for our online payments. We use PayPal for our online payments and as one of the largest payment processors in the world their security is top notch.
  • Will my contact information be kept confidential?
  • http://www.flowers4santo-domingo.com keeps customer information completely confidential. Our company does not share customers' personal information for third-party use or sell it to advertising agencies. In the event of a legal requirement, fraud, or law-enforcement request, your personal information may be shared upon request from the relevant authorities.
  • Can my order for Santo Domingo Flowers & gift baskets be delivered today?
  • Same Day deliveries will depend on which location/country if this is possible, due to world time differences. When entering the day and time the order system will advise if what you have selected is possible.
  • Can I specify AM or PM deliveries for Santo Domingo?
  • Yes you can. For AM deliveries please make sure you order at least the day before. Please note we cannot guarantee exact hour deliveries. When making the order you will be advised of the period of AM and PM delivery. Please note that same day orders, it is not always possible to deliver AM due to busy schedules, so the delivery may take place PM.
  • Can I send flowers on Sunday and Public Holidays to Santo Domingo??
  • This will depend on the location. When you make your order, the opening times will be advised. If the shop is closed a message will advise to choose another time or day.
  • Are there any additional charges when sending flowers?
  • The delivery costs are: Azua 37.95 USD, Bahoruco Neiba 37.95 USD, Bani Las Calderas 37.95 USD, Bani Matanzas 37.95 USD, Bani Sabana Buey 37.95 USD, Bani Villa fundacion 37.95 USD, Bayaguana 37.95 USD, Boca Chica Aeropuerto de Las Americas 26.95 USD, Boca Chica 26.95 USD, Duarte San Francisco de Macoris 37.95 USD, El Seibo 37.95 USD, Guayacanes 26.95 USD, Hato Mayor 37.95 USD, Juan Dolio 37.95 USD, La Altagracia Higuey 37.95 USD, La Vega Constanza 37.95 USD, La Vega Jarabacoa 37.95 USD, La Vega 37.95 USD, Maria Trinidad Sanch Nagua 37.95 USD, Monseñor Nouel Bonao 37.95 USD, Monte Plata 37.95 USD, Montecristy 37.95 USD, Peravia Bani 26.95 USD, Puerto Plata 37.95 USD, Salcedo 37.95 USD, San Cristobal 21.95 USD, San Cristobal Yaguate 21.95 USD, San Jose de Ocoa Ocoa 37.95 USD, San Juan 37.95 USD, San Pedro de Macoris San Pedro 37.95 USD, Sanchez Ramirez Cotui 37.95 USD, Santiago Rodriguez 37.95 USD, Santo Domingo Aeropuerto La Isabela 15.95 USD, Santo Domingo Alameda 10.95 USD, Santo Domingo Alamo 10.95 USD, Santo Domingo Alma Rosa 10.95 USD, Santo Domingo Arroyo Hondo 10.95 USD, Santo Domingo Avenida Independencia 10.95 USD, Santo Domingo Barrio Las Enfermeras 10.95 USD, Santo Domingo Barrio Puerto Rico 10.95 USD, Santo Domingo Bayona 10.95 USD, Santo Domingo Bella vista 9.95 USD, Santo Domingo Bello Campo 10.95 USD, Santo Domingo Brisa del Este 10.95 USD, Santo Domingo Buena Vista 10.95 USD, Santo Domingo Buenos Aires 9.95 USD, Santo Domingo Cabayona 15.95 USD, Santo Domingo Calero 10.95 USD, Santo Domingo Cancino 10.95 USD, Santo Domingo Capotillo 10.95 USD, Santo Domingo Centro Olimpico 9.95 USD, Santo Domingo Centros de los Heroes 9.95 USD, Santo Domingo Ciudad Agraria 10.95 USD, Santo Domingo Ciudad Juan Bosch 15.95 USD, Santo Domingo Ciudad Modelo 10.95 USD, Santo Domingo Ciudad Nueva 9.95 USD, Santo Domingo Ciudad Real 10.95 USD, Santo Domingo Ciudad Satelite 21.95 USD, Santo Domingo Ciudad Universitaria 9.95 USD, Santo Domingo Cristo Rey 10.95 USD, Santo Domingo Cuesta Hermosa 10.95 USD, Santo Domingo Don Honorio 10.95 USD, Santo Domingo Don Oscar 10.95 USD, Santo Domingo El Almirante 10.95 USD, Santo Domingo El Brisal 10.95 USD, Santo Domingo El Cachon 10.95 USD, Santo Domingo El Cacique 9.95 USD, Santo Domingo El Eden 10.95 USD, Santo Domingo El Faro 10.95 USD, Santo Domingo El Libertador 10.95 USD, Santo Domingo El Millon 9.95 USD, Santo Domingo El Rosal 10.95 USD, Santo Domingo El Tamarindo 10.95 USD, Santo Domingo Engombe 10.95 USD, Santo Domingo Ensanche Espaillat 10.95 USD, Santo Domingo Ensanche Isabelita 10.95 USD, Santo Domingo Ensanche Luperon 10.95 USD, Santo Domingo Ensanche Ozama 10.95 USD, Santo Domingo Ensanche Quisqueya 9.95 USD, Santo Domingo Evaristo Morales 9.95 USD, Santo Domingo Faro a Colon 10.95 USD, Santo Domingo Gazcue 9.95 USD, Santo Domingo General Duverge 9.95 USD, Santo Domingo Guachupita 10.95 USD, Santo Domingo Guaricano 10.95 USD, Santo Domingo Guerra 15.95 USD, Santo Domingo Hacienda Estrella 21.95 USD, Santo Domingo Haina 15.95 USD, Santo Domingo Hainamosa 10.95 USD, Santo Domingo Hato Nuevo 15.95 USD, Santo Domingo Herrera 9.95 USD, Santo Domingo Honduras 9.95 USD, Santo Domingo Invicea 10.95 USD, Santo Domingo Invimosa 10.95 USD, Santo Domingo Invivienda 10.95 USD, Santo Domingo Jardines del Sur 9.95 USD, Santo Domingo Julieta Morales 9.95 USD, Santo Domingo Km 28 21.95 USD, Santo Domingo La Agustina 10.95 USD, Santo Domingo La Caleta 21.95 USD, Santo Domingo La Cienega 10.95 USD, Santo Domingo La Cuaba 21.95 USD, Santo Domingo La Esperilla 9.95 USD, Santo Domingo La Fe 10.95 USD, Santo Domingo La Guayiga 15.95 USD, Santo Domingo La Julia 9.95 USD, Santo Domingo La Paz 9.95 USD, Santo Domingo La Venta 10.95 USD, Santo Domingo La Victoria 26.95 USD, Santo Domingo Las Americas 10.95 USD, Santo Domingo Las Caobas 10.95 USD, Santo Domingo Las Frutas 10.95 USD, Santo Domingo Las Palmas 10.95 USD, Santo Domingo Las Palmas de Herrera 9.95 USD, Santo Domingo Los Alcarrizos 21.95 USD, Santo Domingo Los Cacicazgos 9.95 USD, Santo Domingo Los Coquitos 10.95 USD, Santo Domingo Los Farallones 10.95 USD, Santo Domingo Los Frailes 15.95 USD, Santo Domingo Los Girasoles 10.95 USD, Santo Domingo Los Guandules 10.95 USD, Santo Domingo Los Maestros 10.95 USD, Santo Domingo Los Mameyes 10.95 USD, Santo Domingo Los Mina 10.95 USD, Santo Domingo Los Molinos 10.95 USD, Santo Domingo Los Peralejos 10.95 USD, Santo Domingo Los Pinos 10.95 USD, Santo Domingo Los Prados 9.95 USD, Santo Domingo Los Proceres 10.95 USD, Santo Domingo Los Restauradores 10.95 USD, Santo Domingo Los Rios 9.95 USD, Santo Domingo Los Rosales 10.95 USD, Santo Domingo Los Trabajadores 10.95 USD, Santo Domingo Los Tres brazos 10.95 USD, Santo Domingo Los Tres Ojos 10.95 USD, Santo Domingo Los Trinitarios 10.95 USD, Santo Domingo Loteria 10.95 USD, Santo Domingo Lotes y Servicios 10.95 USD, Santo Domingo Loyola 15.95 USD, Santo Domingo Lucerna 10.95 USD, Santo Domingo Mandinga 10.95 USD, Santo Domingo Manoguayabo 10.95 USD, Santo Domingo Maquiteria 10.95 USD, Santo Domingo Marbella 10.95 USD, Santo Domingo Maria Auxiliadora 10.95 USD, Santo Domingo Mata Hambre 9.95 USD, Santo Domingo Mejoramiento Social 10.95 USD, Santo Domingo Mendoza 10.95 USD, Santo Domingo Metaldom 9.95 USD, Santo Domingo Mi Hogar 10.95 USD, Santo Domingo Mil Flores 10.95 USD, Santo Domingo Milagrosa 10.95 USD, Santo Domingo Mirador del Este 10.95 USD, Santo Domingo Mirador Norte 9.95 USD, Santo Domingo Mirador sur 9.95 USD, Santo Domingo Miraflores 9.95 USD, Santo Domingo Miramar 9.95 USD, Santo Domingo Naco 9.95 USD, Santo Domingo Nigua 26.95 USD, Santo Domingo Olimpo 10.95 USD, Santo Domingo Pantoja 21.95 USD, Santo Domingo Paraiso 9.95 USD, Santo Domingo Parque del Este 10.95 USD, Santo Domingo Pedro Brand 26.95 USD, Santo Domingo Piantini 9.95 USD, Santo Domingo Pidoca 10.95 USD, Santo Domingo Ralma 10.95 USD, Santo Domingo Renacimiento 9.95 USD, Santo Domingo Sabana Perdida 10.95 USD, Santo Domingo San Carlos 9.95 USD, Santo Domingo San Felipe 15.95 USD, Santo Domingo San Geronimo 9.95 USD, Santo Domingo San Isidro 10.95 USD, Santo Domingo San Juan Bosco 9.95 USD, Santo Domingo San Lazaro 10.95 USD, Santo Domingo San Luis 15.95 USD, Santo Domingo San Souci 10.95 USD, Santo Domingo Savica 10.95 USD, Santo Domingo Simonico 10.95 USD, Santo Domingo Sol Naciente 10.95 USD, Santo Domingo Tropical 9.95 USD, Santo Domingo Tropical del Este 10.95 USD, Santo Domingo Urbanizacion Amanda 15.95 USD, Santo Domingo Urbanizacion Italia 10.95 USD, Santo Domingo Urbanizacion Maximo Gomez 10.95 USD, Santo Domingo Valiente 21.95 USD, Santo Domingo Villa Aura 10.95 USD, Santo Domingo Villa Carmen 10.95 USD, Santo Domingo Villa Consuelo 10.95 USD, Santo Domingo Villa Duarte 10.95 USD, Santo Domingo Villa Francisca 10.95 USD, Santo Domingo Villa Juana 10.95 USD, Santo Domingo Villa Liberacion 10.95 USD, Santo Domingo Villa Maria 10.95 USD, Santo Domingo Villa Marina 9.95 USD, Santo Domingo Villa Mella 10.95 USD, Santo Domingo Villa Olimpica 10.95 USD, Santo Domingo Villas Agricolas 10.95 USD, Santo Domingo Vista Hermosa 10.95 USD, Santo Domingo Zona Colonial 10.95 USD, Santo Domingo Zona Industrial de Herrera 10.95 USD, Valverde Mao 37.95 USD, Villa Altagracia 26.95 USD and Yamasa 37.95 USD.
  • Do the flowers come with a vase?
  • A vase is not included in the price unless specified in the product description. The vase may be different from the one shown in the example image.
  • How do I contact http://www.flowers4santo-domingo.com customer service if there is a problem?
  • Use my http://www.flowers4santo-domingo.com account to access your account and contact customer service. Alternatively, call our customer service department.
  • What are the most common problems with orders?
  • Incomplete recipient details. It is essential that you provide us with full and accurate details for the recipient. A local phone number of recipient is required to help us ensure that the flowers/gifts arrive on time. We cannot be held responsible for late delivery if this information is not provided or is incorrect.
  • What happens if the recipient is not at home?
  • Our local florists are also experts in home delivery. We know that sometimes the recipient is not at home, and this is why it is essential that you provide the phone number of the recipient so a convenient time can be arranged. We will contact you if we need further assistance
  • Changes
  • If there any changes to your order such as delivery date, delivery location, card message, etc., please email any changes to orders@internetflorist.biz referencing your order number and the changes you wish to make.
  • How do I care for my flowers?
  • It is best to keep them in a well-lit room away from direct sunlight. Make sure you change the water every two days and use flower food to help them to stay fresh longer.
  • Are consumable products allergy free.
  • Please note regarding consumable products, ingredients vary and are subject to change depending on the supplier. Internet Florist cannot be held responsible for any allergy or food intolerance etc. arising from the consumption of same.
  • Will the Flowers be like the image on the website
  • The images on our website are system images and for reference only and the delivered flowers may look different. Whilst every effort is made to match as closely as possible, sometimes colour shades can be different to the website image. Depending on availability on the day if an exact colour is not available, we reserve the right to replace with an alternative colour and if a particular flower is not available, a suitable alternative will be made to the same value or greater, to try and match as closely as possible the original request. Certain flower and plant products may be delivered in bud to ensure longer life. Packaging, boxes or vases etc may change depending on availability on the day.
  • Will Extra Gifts (Add Ons) be same as described.
  • If Teddy Bear, Vase or Balloons etc are also ordered , they will be delivered with the flowers. We reserve the right to supply the item with a change of colour/wording from image, depending on availability on the day. This does not apply to wines, which will always be as ordered, red , white, champagne etc. only the brand name may change if necessary. With regards to consumables, an unavailable item will be replaced by a similar alternative. In most cases Extra Gifts/Cakes/Chocolates have to be accompanied by Flowers. A message will advise No Product Selected if this is the case and you will need to add Flowers to your order.
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